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An Insider’s Story – Supermarket leadership development scheme

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English: Waitrose Supermarket, Barry

English: Waitrose Supermarket, Barry (Photo credit: Wikipedia)

Part of our growing Insider Stories, where professionals share their advice and experience

Food retail is extremely fast paced and requires strong leadership, sales and customer service skills.  The hours can be anti-social and the work can be physically hard but it does save on gym membership!  To enjoy this job you will need to get a kick out of selling: everyday, day in day out.  You will need to be able to look at your store in great detail, considering how best to present your stock and staff to your customers and how to look at your operation through the customer’s eyes.  You will need to be able to use financial analysis to establish patterns of behaviour in your sales, wastage and levels of destroyed produce and then create a strategy to capitalise on your conclusions.  You will need excellent leadership skills as you will be implementing your strategy with the help of anything between 100 and 300 staff. I am entirely responsible for my store’s P&L with sales of over £0.5m a week and I firmly believe that there is no such thing as a manager, only a leader in retail.

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Written by getrealvideo

January 21, 2013 at 9:00 am

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